Residential Phone Service - ATC Communications - ATC Communications Sat, 20 Jan 2018 03:55:26 -0700 Joomla! - Open Source Content Management en-gb Idaho Telephone Service Assistance Program


What is the Telephone Assistance Program?

The Idaho Telephone Service Assistance Program (ITSAP), also known as Lifeline, is a government funded programs to help provide eligible recipient households with phone service. The program offers a monthly discount on eligible recipients’ primary home phone line (either local telephone or cellular service).

How much can I save?

If you qualify for this program, Lifeline can save you up to $11.75 a month on your phone bills, depending on what city you live in and which phone company in your area provides this program.

Who is Eligible?

These discounts are available to qualifying consumers throughout Idaho. Eligibility is determined by the total household income that does not exceed 135% of the Federal Poverty Guidelines (FPG). Income Guidelines

How do I apply for assistance?

In order to receive benefits, you must apply for these programs with your local Idaho Department of Health & Welfare (IDHW) regional office, or Idaho Community Action Program (CAP) office.

Do I need to apply every year?

Yes. Your eligibility must be renewed each year.

Who do I contact for more information?

Additional program information can be found here:
Idaho Public Utilities Commission
Universal Service Administrative Company
Federal Communications Commission

Terms & Conditions of Voice Telephone Lifeline Plans

Lifeline Assistance Program
Low-income individuals eligible for Lifeline telephone assistance programs may be eligible for discounts from these basic local service charges through state specified telephone assistance plans. Hearing impaired customers may access the Relay Idaho for TTY service by calling a toll free number at 1-800-377-3529. There is no extra charge for this service.

Residential customers of Albion Telephone Company, Inc. d/b/a ATC Communications ("the Company”) who qualify for the Lifeline Program receive a discount of $11.75 on local voice telephony service ($9.25 federal discount + $2.50 state discount).
For all of the Company’s exchanges, the Lifeline single-line residential local rate, including any mandatory extended area service charge and the federal subscriber line charge is $14.01 ($25.76 standard rate - $11.75 discount) or Measured Service or Safety Line $6.25 ($18.00 standard rate - $11.75 discount).
All single-line residential customers, including Lifeline customers, have an unlimited number of minutes for local calls made within the local calling area. Measured Service customers, including Lifeline customers have unlimited minutes of incoming calls and 90 minutes of outgoing calls made within the local calling area. Safety Line customers, including Lifeline customers have 500 minutes of incoming calls and 10 minutes of outgoing calls made within the local calling area.
Toll charges for calls outside of the local calling area are determined by the long distance carrier of the customer’s choosing. Customers may also elect to subscribe to toll blocking at no charge.
Lifeline Program reductions do not apply to additional services such as information-related services and custom calling features. Lifeline customers may subscribe to these services, where available, at the same rates offered to other customers.


Any residential customer who is: Head of the household, Income eligible (income cannot exceed 135% of federal poverty guideline) or a participant in one of the following federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (Food Stamps or SNAP), Supplemental Security Income (SSI), Federal Public Housing Assistance (Section 8), Low-Income Home Energy Assistance Program (LIHEAP), Temporary Assistance to Needy Families (TANF), National School Lunch Program’s Free Lunch Program, Head Start.

Lifeline service is limited to one discount per household. A household is everyone who lives in the home (including children and people who are not related to the customer) and shares income and household expenses (bills, food, etc.). A customer with Lifeline service may not transfer the Lifeline benefit to any other person. Lifeline is a nontransferable benefit.

To make sure that our customers continuously receive quality service, any service problems can be reported to ATC Communications twenty-four hours a day, seven days a week. Basic services are offered at the rates, terms and conditions specified in the Company’s tariff on file with the Idaho Public Utility Commission. If you have questions or seek additional information regarding the Company’s services or rates, please call ATC Communications’ business office at 208-673-5335.



]]> (Kyle Bradshaw) Residential Phone Service Fri, 13 Dec 2013 10:07:02 -0700
Home Phone Service

We offer local telephone services in the following exchanges: Albion, Almo, Arco, Elba, Holbrook, Howe, Mackay, Malad, Malta, Moore, Raft River and Yost.

 Monthly Fee*: $32.26
Service Order Charge: $37.50

*Fee does not include County, State and Federal charges or taxes.
 Click here for our Safety Line service.

Calling Features

Anonymous Call Rejection $2.00
Call Forward Busy $2.00
Call Forward No Answer  $2.00
Call Forward  $3.00
Call Waiting  $3.50
Caller ID Name & Number  $5.50
Caller ID Number Only  $4.50
Caller ID/Call Waiting ID  $6.50
Calling Name & Number Suppression  $1.00
Inside Wire Maintenance $1.00
Long Speed Dialing  $2.00
Priority Call  $3.00
Remote Call Forwarding $18.11
Selective Call Acceptance  $2.00
Selective Call Forwarding  $2.00
Selective Call Rejection  $4.00
Short Speed Dialing  $1.00
Teen Service/Distinctive Line  $8.00
Three Way Calling  $2.00
Warm Line  $1.50
Voicemail $4.00

Lifeline and Link Up Programs

The Lifeline program provides discounts on monthly telephone charges, and Link Up provides a discount on the cost of commencing telephone service for qualifying low-income households. Click here for more information. 

]]> (OpenPotion) Residential Phone Service Fri, 26 Aug 2011 16:00:30 -0600
Long Distance Service

Get reliable & dedicated Long Distance voice services from ATC Communications.

Plan 1
Plan 2
Plan 3
Plan 4
Plan 5
Plan 6
Plan 7
In State
Out of State
Monthly Charge

Click here for a list of International Rates

]]> (OpenPotion) Residential Phone Service Wed, 03 Aug 2011 00:00:26 -0600