What is the End User Charge on my bill?
The End User Charge is authorized by the Federal Communications Commission (FCC) for providing access to and maintaining local telephone service. More information can be found here.
What is the Federal Universal Service Charge (FUSC) on by bill?
What is the Idaho Telephone Service Assistance Program charge? (ITSAP)
What is the USF Charge on my bill?
- What do the lights on my modem mean?
- What is the IP address to log into my router? What is my routers username and password?
- I moved my modem to a new location/jack and now my Internet does not work.
- How do I setup my modem and router?
- I’m connected via copper. How do I set up my modem and router?
- Can I send or receive faxes if I’m on fiber?
- How do I test my Internet speed?
- How do I change/reset my email password?
- How do I check my Spam or Junk email?
- How do I check my email online?