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"We over-deliver on every service we offer. That's what it means to go the extra mile."

      - Rich Redman, General Manager

Albion (208) 673-5335        Arco (208) 527-3249        Malad (208) 766-2882

24/7 Internet Support. 365 Days a Year. 


Frequently Asked Questions

How long will my backup battery last?

Your fiber backup battery should provide 6 hours of talk time. The performance of your battery may vary due to age, use, and environmental factors. ATC’s backup battery will have a lifespan of 2-3 years. After that time your battery may need to be replaced.

ATC has provided your first battery free of charge. Replacement batteries are the responsibility of the customer.

  • Self-installed replacement battery….. $20 (plus tax)
  • ATC installed replacement battery….. $40 (plus tax) *Please allow 5-7 days for replacement.

Related Articles

How do I replace my backup battery (Cyberpower version)?

How do I replace my backup battery (ESPI version)?

Pay My Bill

Good news! Recent upgrades now allow you to log into your account using your email address (instead of your 10 digit phone number or account number).
We’ve also changed our password requirements to help protect your personal information.
Please log into your account below using your email address and current account password. Once you log in, you may be prompted to update your password if it doesn’t meet our new security requirements.

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