I need help paying my bill. How do I qualify for assistance?
Financial assistance is available in Idaho to help qualified low-income individuals pay for telephone or internet service. The Idaho Telephone Service Assistance Program (ITSAP) offers a $2.50 discount on monthly telephone bills. A separate program – the Federal Communication Commission’s Lifeline Program (Lifeline) – offers a monthly discount of $9.25 which can be applied to telephone or internet bills.
Lifeline qualification details:
- If you qualify, your household can get Lifeline assistance for phone or internet service, but not both.
- If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home
phone, but not both.
- If you get Lifeline for internet service, you can get the benefit for your mobile phone or your home
connection, but not both.
- Your household cannot get Lifeline from more than one phone or internet company.
- You are only allowed to get one Lifeline benefit per household, not per person.
- If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.
Please select the appropriate application form(s) below:
FCC Form 5629: Lifeline Application Form (For first time applicants)
FCC Form 5630: Annual Recertification Form (Required yearly)
FCC Form 5631: Household Worksheet Use this worksheet if someone else at your address gets Lifeline.