I received a copyright violation notice. What does this mean?
You have received this notice because someone on your home network has downloaded copyrighted material. Downloading copyrighted material is illegal and against our Internet Terms and Conditions.
As you look through the body of the Copyright Violation Notice, you will see the name of the illegal material that was downloaded.
If you are unaware of this illegal download, you may have a virus or malware on your computer or network device. To remedy the situation, start by reviewing your installed programs and uninstall anything that does not look familiar. Look for programs with the words ‘Torrent’, ‘Bittorrent’, or ‘Share’. Next, ensure that you have virus protection installed and run a full-system scan. You may want to consider installing spyware removal programs such as Malware Bytes or Windows Defender.
Also, please ensure that your connection is not shared with others. An “open” or unsecure home network allows anyone to use your internet to perform malicious or criminal activities. You may want to consider making your home network more secure by changing your wifi password and the username/password to your router. Don’t worry, making those changes is easier than you think. Our FREE 24/7 Internet Support team is standing by to assist you.
- Arco (208) 527-1100
- Albion (208) 673-1100
- Malad (208) 766-1100
More information: http://www.respectcopyrights.org/
- What do the lights on my modem mean?
- What is the IP address to log into my router? What is my routers username and password?
- How do I change/reset my email password?
- How do I test my Internet speed?
- I moved my modem to a new location/jack and now my Internet does not work.
- How do I check my email online?
- How do I setup my modem and router?
- How do I setup email on my cell phone, tablet, or PC?
- I’m connected via copper. How do I set up my modem and router?
- Which Internet plan is right for me? How fast of speed do I need?