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Rich

"We over-deliver on every service we offer. That's what it means to go the extra mile."

      - Rich Redman, General Manager

Albion (208) 673-5335        Arco (208) 527-3249        Malad (208) 766-2882

24/7 Internet Support. 365 Days a Year. 

 

Frequently Asked Questions

Webmail: How do I find my Spam or Junk email?

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The tab labeled “eScout” will show you a breakdown of all the messages you’ve recieved, including emails that were caught in your Spam Folder, emails with suspicious attachments, and more.

1) By default, eScout default opens your Spam folder where you can easily view every email that was flagged as potiential spam. In the example below, there are 105 “Spam” emails, and 44 “Delivered Mail”.

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2) eScout even assignes your Spam email with a “Score”.  The higher the score, the higher probability that email is Spam.  The lower the score, the least likely that particular email is Spam.

3) If you see a Spam email that is actually legitimate, just tell eScout it is a good email by marking that email as “not SPAM”.  eScout will learn from your suggestions and get smarter with more feedback from you.

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4) Don’t forget to click Confirm Selected Items on the bottom of your list to approve your changes.

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