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Customer Proprietary Network Information

Recent changes in federal law allow us to use information about your current telecommunications services to inform you about other products and services that will best meet your communications needs, unless you notify us otherwise.

What is this "information?" This information called "Customer Proprietary Network Information" or "CPNI." relating to the telecommunications services you currently are buying. This information includes service types, the way we provide those services, call volumes and detail, and billing data.

How can we use this "information?" If you consent, this information may be used to advise you about innovative communications service proposals or new communications technology and products that are tailored to meet your telecommunications service needs.

Who will be able to use this information? Only those companies that now or in the future sell our services, including our agents, contractors and joint-venture partners. Plus, our current or future affiliates and subsidiaries will be able to use this information to market their communications-related products to you. These include ATC Long Distance, ATC Internet, and Syringa Wireless.

Will we protect this information? Yes. You have the right, and we have the duty, under federal law, to protect the confidentiality of this information. Therefore, regardless of whether you consent or not, your account information will be treated confidentially.

What action is necessary on my part to show consent? No action on your part is necessary. If you do not contact us within 30 days of receipt of this notice, and indicate that we may not use the information, we may use it in the manner described.

What if I don't consent? You may not be able to learn about innovative service proposals, new technology or offerings, or "package" discounts. However, any denial or withdrawal of consent on your part will not affect the provision of any services we are furnishing you.

If I consent, can I change my mind? Yes. You can contact us to indicate that you are withdrawing or limiting your approval of our use of your CPNI. Until you do so, however, your consent is valid.

How do I contact you? Contact us here.

 

Your Rights as an ATC Customer

We look forward to being able to serve you even more effectively with new communications products and solutions. Use of the information on your current account will allow us to inform you about services that will best meet your specific telecommunications needs.

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