Sitemap
Pages
- 2020 Holiday Coupons
- 90 Years
- About
- Account Access Denied
- ACP Signup
- ACP Transfer Disclosure
- Address Lookup
- Address Submission Form
- Albion
- Albion
- Arco
- Arco
- Assistance Programs
- ATC Coverage Area
- ATC Interest Form
- August Special
- Blog
- Business
- Business Internet
- Business Sign Up Form
- Business Support
- Business Voice
- Business Voice Support
- Careers
- Careers- Customer Service Rep (Malad, ID)
- Choose your service type
- Community Project Form
- Contact Us
- Copy of Job opening
- Cord Cutting Club
- CPNI
- CSR Job opening
- Customer Appreciation Event 2024
- Cyber and Network Security
- December Special
- Declo
- Directv
- DIRECTV Sign Up
- Donation Request
- easybillpay
- Email Opt-Out
- Employee Appreciation
- Employee Spotlight
- ExperienceIQ Parental Controls
- ExperienceIQ Priorities
- Family-Sized Unlimited Internet
- Fiber
- fiber project
- Fiberhoods
- Get A Quote
- Get Better Internet
- Get Better Wifi
- Get Gigabit
- Gigabit Internet
- glossary
- Halloween
- Halloween Contest
- Halloween Decor Contest
- Holiday Giveaways
- Home
- I Want In The Club!
- Inside Wire Maintenance
- Insider Secrets To Great Wifi
- Internet
- Internet Only Sign Up
- Internet Plans
- Internet Security Check Up
- Job Application
- Job Application
- Job opening
- Keep My 20 Mbps Internet
- Legal Notices
- Lifeline
- Lifeline Sign Up
- Login
- Lower Prices
- Maintenance Window/Service Interruptions
- Malad
- Malad City
- Managed IT
- March VIP Special
- More Internet
- My Account/Pay My Bill
- Need More Internet
- New Email Login
- New Notice
- New Subscriber Email Drip Campaign Form
- Newsletter
- ODeen K. Redman Scholarship
- Open Internet Policy
- Order Service
- Pay My Bill
- Pay My Bill
- PC Repair
- Phone
- Phone OLD
- pomcam
- Pomerelle Mountain Ski Resort Webcam
- Portage
- Post #3994
- Privacy Policy
- ProtectIQ
- Refer
- Sign Up
- Sign Up For Internet
- Sign Up Form
- Sign Up Form TEST
- Sitemap
- Special Upgrade Offer
- Speed Upgrade
- Speed Upgrade
- Speed Upgrade Submission Form
- Statement of Nondiscrimination
- Support
- Terms & Conditions
- Test Drive Faster Internet
- Video Scholarship
- VIP WiFi
- VIP WiFi + Sign Up Form
Posts by category
- Category: ATC Communications Blog
- Know What’s Below. Call 811 Before You Dig.
- Scholarship for High School Graduates
- Job Openings
- How Does WiFi Calling Work?
- Your Rights as an ATC Customer
- Cindy Adams Pease: The Formative Years
- Streaming Platforms: A Comprehensive Guide
- More than Meets the Eye
- Recapping the Past Few Months at ATC
- Hotspot Dependent to Fiber Optic Transcendent
- Whole Home Network Security Free For One Month
- Your Life is Connected Make Sure it’s Protected
- Enter to Win a Free Month of Internet
- Halloween Family Fun Run
- ATTN: Cassia County Residents
- Lived Experiences
- Recapping the 2023 Customer Appreciation Event
- SAVE THE DATE – JUNE 21, 2023
- Celebrating Carol Nye’s 15th Work Anniversary
- My Computer Was Hacked! What Can I Do?
- Celebrating Dave Perry’s 30th Year Work Anniversary
- 2023 ODeen K. Redman Memorial Scholarship Recipients
- Malad City Leads the Way as Idaho’s First 100% Fiber-Connected Community
- Home Away From Home
- Announcing the Full List of 2023 Fiber Projects
- Idaho State Board of Education Introduces New Assistance Program
- Know What’s Below. Call Before You Dig.
- Scholarship For High School Graduates
- Five Reasons Why You Should Be Managing Your Home WiFi
- Announcing 2023 Plans to Expand Fiber Network in Butte County
- The Life and Times of Benjamin Jones
- Long-Time Customer Turned Tenured Employee
- What’s the Difference Between Internet and WiFi?
- 2022 Year in Review
- Affordable Connectivity Program
- Merry Christmas and Happy New Year!
- How to Spot a Suspicious Email
- VIP WiFi + Exclusive Giveaways
- 2022 Holiday Savings
- The Top Apps Parents Should Know Their Kids Are Using
- 2022 Halloween Decorating Contest Winners
- Don’t Get Reeled-In by a Phishing Attack
- Climbing the Ranks Through Hard Work and Dedication
- 5th Annual Halloween Decorating Contest
- Cyber Security Awareness Month
- Job Opening: Telecom Network Tech
- What are Internet Cookies?
- 2022 Arco Customer Appreciation Recap
- What Factors Affect Connection Speeds?
- Understanding the Difference Between 2.4 GHz vs 5 GHz
- 2022 ODeen Scholarship Winners
- Be on High Alert For Spam Emails
- Know What’s Below. Call Before You Dig.
- We’re Hiring in Malad!
- Cyber-Attacks are a Growing Concern for Businesses
- Gameday at Declo High
- Get in the Holiday Mood by Donating Some Food
- 2021 Holiday Savings
- ATTN: Current Internet Customers
- 2021 Halloween Decorating Contest Winners
- Fourth Annual Halloween Decorating Contest
- Summer 2021 Recap
- ATC Team Helps Arco Community Prep For The Fourth
- Nearly 500 Customers Attend Malad Customer Appreciation Day
- 2021 ODeen K. Redman Scholarship Recipients
- Malad Customer Appreciation Day
- What is the Difference Between 5G Wifi and 5G Cellular?
- The Emergency Broadband Benefit
- Start Streaming Today
- Three Types of Broadband Connections We Offer
- Five Tips for Great Wifi
- What is Bandwidth?
- Refer a Friend
- What Is Bandwidth? Do You Have Enough Bandwidth For Schooling At Home?
- Cyber Criminals Could Be Spying On You Through Your Router
- Is Your Wifi Router At Risk?
- Life Hack For Better Wifi
- Enter To Win $1,000
- Working From Home? Beware of New Phishing Emails
- Arco Airport Receives $4,000 Grant For Digital Weather Station
- Join The Cord-Cutting Club
- Internet Security Filters – Don’t Miss This
- We’re Hiring In Malad
- Your ATC Account Just Got More Secure
- The Key To Magic Internet
- Back To School With ATC
- Splash of FAST in Malad
- Celebrating 90 Years of Service
- Special Feature – ATC Bridges The Digital Divide
- YOU’RE INVITED – Save The Date!
- Mother’s Day Bloom & Zoom
- 2019 ODeen K. Redman Scholarship Recipients
- Helping ‘Every-Bunny’ This Easter
- What’s the Big Deal with Line Locates?
- Wifi Calling – What’s All The Buzz About?
- WIN a Smart Home Starter Kit
- The BEST Deals of the Year are HERE.
- We “Back” Community Youth Programs
- This Halloween – Treat Yourself!
- School Supplies Delivered!
- How to Delete Spam or Junk Emails – So They Never Come Back!
- Malad’s Got Talent – Congrats to our WINNERS!
- 2018 Customer Appreciation BBQ – Arco City Park
- Our “Internet-Only” Plans Are Making A HUGE Splash!
- Protect Your Router From Internet Security Threats
- National Best Friend Day – WIN $50
- Stop by for a FREE Gift on Alexander Graham Bell Day, March 7th!
- Get A Jump Start On Your Spring Cleaning
- Insider Secrets For Stronger Wifi
- Suffering From Slow Internet — Then READ this!
- Keep My Landline Phone – Or Just Go With A Cell Phone?
- Category: ATC News
- 2020 Holiday Coupons
- Where Is The Best Spot For My Router?
- Hurry! Time Is Running Out!
- COVID-19 Press Release
- October 2019 eNewsletter
- World Photo Day
- The Social Media Craze
- Useful Tips For Managing Passwords
- Big News for WiFi Customers
- World Password Day – March 31st
- Malad’s First Gig Internet Home
- 2016 Fall Fiber Update – Malad, ID.
- Are You Ready For Idaho’s New Area Code?
- Every Home Needs Internet Security Filters
- Keeping Your Family Safe Online
- 2016 Spring Fiber Update – Malad, ID
- ATC Donates to the Nell J Redfield Memorial Hospital (Malad, ID).
- How to Improve Your Wi-Fi
- The Death of My Wireless Router – A Blessing in Disguise
- Malad Fiber Project – UPDATE!
- Back to School – Top Five Laptop/Tablet Tips
- Netflix – How Much Internet Do I Actually Need?
- Top 5 Internet Troublemakers
- 2015 Fiber Update – Albion
- Smart Guide to Online Shopping
- Fiber Project Update
- Need Help Monitoring Your Family’s Internet Usage?
- Calling All Do-It-Yourselfers
- Malad Customer Appreciation Day!
- ODeen K. Redman Memorial Scholarship
- Landlines are Lifelines
- Netflix Super HD & 3D Now Available to ATC Internet Customers
- Adapting emergency alerts to the Internet age
- Arco Customer Appreciation Day Success!
- Arco Customer Appreciation BBQ: Thursday June, 21 5:00PM
- Category: ATC Newsletters
- September 2019 eNewsletter
- August 2019 eNewsletter
- July 2019 Newsletter
- June 2019 Newsletter
- May 2019 Newsletter
- April 2019 Newsletter
- March 2019 Newsletter
- February 2019 Newsletter
- January 2019 Newsletter
- December 2018 Newsletter
- November 2018 Newsletter
- October 2018 Newsletter
- September 2018 Newsletter
- August 2018 Newsletter
- July 2018 Newsletter
- June 2018 Newsletter
- May 2018 Newsletter
- April 2018 Newsletter
- February 2018 Newsletter
- January 2018 Newsletter
- Category: Communications Industry News
- Category: In The Community
- 2020 Scholarship Awards
- We’re In This Together – COVID-19 & ATC
- COVID-19 Causes Changes At ATC
- Supporting Every “Bunny” This Easter
- Pomerelle Ski Resort’s Live Snow Camera Is HERE
- 2019 Halloween Decor Contest Winners
- ATC & High School Basketball
- Give Your Teacher the Gift of SPEED
- Computer for Kids
- Malad Trash Pickup
- Category: Sales
- Win 1000 Mbps Internet FREE FOR THE REST OF THE YEAR
- How Do I Get Better Wifi?
- Star Light, Star Bright. Wifi Wishes Are Granted Tonight.
- Wishing For Better Wifi? Wish Granted.
- Did You Get New Devices For Christmas?
- Looking For The Perfect Gift?
- Your Holiday Coupon Book is HERE
- Enter To Win FREE Tickets!
- Does Your Router Look Like This?
- You Asked. We Listened. NEW Internet Plans are HERE!
- The Best Deals of the Season Are HERE
- Test Drive Faster Internet For FREE
- Category: Uncategorized
Popups
- Cyber
- Holiday Savings
- Cyber Security
- VIP WiFi + Promo
- Spam Email
- Holiday Savings
- Halloween Decorating Contest
- Example: Auto-opening announcement popup
- Back to School
- Example: Auto-opening announcement popup
Knowledgebase
- How does WiFi calling work?
- Can I exceed my internet speed?
- How do I stay safe online?
- How do I pay my bill online?
- How much speed do I really need?
- My Computer Was Hacked! What Can I Do?
- What's the difference between internet and WiFi?
- How do I change my WiFi password?
- How long does fiber construction take?
- Can I monitor my family's internet usage?
- Learn More About Alerts in ExperienceIQ
- How to View Usage with ExperienceIQ
- How to Add Content Restrictions in ExperienceIQ
- How to Set Screen Time Limits with ExperienceIQ
- How to Set Up My Priorities in ExperienceIQ
- How to Set Up Enhanced Parental Controls
- Learn More About ProtectIQ
- How to Set Up a Guest Network
- How to View Network Usage
- How to Share Your Guest Network
- Learn About the Settings Menu
- How to Set Up Basic Parental Controls
- How to Perform a Bandwidth Test
- Learn About Connected Devices in Your Network
- Getting to Know People, Places, and Things
- How to Change Your Network Name and Password
- An Intro to the Main Dashboard
- Setting up Your WiFi and App
- How do I update the firmware on my wireless router?
- Should I buy a streaming stick or set top box?
- How do I stream Netflix without a smart TV?
- Does ATC provide cell phone service?
- How do I make my wifi faster?
- How do I get a fiber internet connection?
- How do I use Wifi Calling?
- What is Call Forward Busy?
- What is Call Forward Don't Answer?
- What is a Warm Line?
- What is Selective Call Forwarding?
- What is Selective Call Rejection?
- What is Selective Call Acceptance?
- What is Three Way Calling?
- What is Short Speed Dialing?
- What is Long Speed Dialing?
- How do I block My Caller ID?
- What is Priority Call service?
- What is Anonymous Call Rejection?
- What is Teen Service or Distinctive Line?
- What is Call Waiting?
- What is a Virtual Phone Number?
- What options do I have for Caller ID?
- How do I use call forwarding?
- How do I set up internet parental controls or filtering?
- I no longer wish to receive text messages from ATC. How do I opt out?
- Will I be charged for text messages I receive from ATC?
- Why am I receiving text messages from ATC?
- Why was I charged a deposit?
- If my bill is late, will I be charged a late fee?
- Refer a Friend to ATC Internet - Get $50 bucks!
- How do I block unwanted emails?
- What is the Lifeline program?
- How do I replace my backup battery (ESPI version)?
- How do I replace my backup battery (Cyberpower version)?
- How long will my backup battery last?
- I'm building a new construction home and am interested in service. What do I need to do?
- Power Outage - Everything You Need To Know About Battery Backup
- I need help paying my bill. How do I qualify for assistance?
- I'm enrolled in autopay. Can I still make a one-time online payment?
- What is the Federal Universal Service Charge (FUSC)?
- What is the Idaho Telephone Service Assistance Program charge? (ITSAP)
- What is the End User Charge on my bill?
- How much does it cost to add calling features?
- What is my account number?
- Where does my most recent payment show on my bill?
- Why is my first bill so high?
- When is my bill due?
- What is the USF Charge on my bill?
- What is the cost to install new phone service?
- Can I send or receive faxes if I'm on fiber?
- What rights do I have as an ATC Customer? Is my personal information protected?
- I am receiving harassing telemarketing calls. What can I do?
- What assistance is there for individuals who are deaf, deaf-blind, hard of hearing or have difficulty speaking?
- How do I use my voicemail? Can I check it away from home?
- My phone calls have a delay. (walkie-talkie effect)
- I hear unknown voices on the line.
- I can't make long distance calls.
- I hear an echo on my line.
- How do I check my Spam or Junk email?
- I received a Spam email. What should I do?
- How do I create another e-mail account?
- How do I receive emails on my PC/Laptop and my cell phone?
- I received a suspicious email from ATC asking for personal information. What should I do?
- Which Internet plan is right for me? How fast of speed do I need?
- My wifi is weak or slow. Is there anything I can do to help fix it?
- How do I setup my modem and router?
- I'm connected via copper. How do I set up my modem and router?
- How much Internet can I use? Is my plan capped? Am I charged overages?
- I received a copyright violation notice. What does this mean?
- How do connect my TV, DVD/Blu-Ray Player, or game console to the internet?
- How do I test my Internet speed?
- How do I make my wifi more secure?
- How do I connect my laptop/tablet/phone to my wifi?
- What is my public IP Address?
- What do the lights on my modem mean?
- I received an Abuse Notification email from ATC. What does this mean?
- How long does it take to get my service connected?
- How do I enroll in paperless billing?
- Can I view and pay my bill online?
- How do I close my account?
- I can't hear callers/other people can't hear me. (one-way audio)
- I hear noise on the phone line.
- Incoming calls ring once and then get disconnected.
- I can't receive collect calls. Why?
- How do I delete multiple emails?
- How do I change/reset my email password?
- How do I check my email online?
- How do I setup email on my cell phone, tablet, or PC?
- Is my IP address static or dynamic?
- What is the IP address to log into my router? What is my routers username and password?
- What is a filter? Do I need one?
- Can I access my modem's interface?
- I moved my modem to a new location/jack and now my Internet does not work.
- I'm connected via Fiber. How do I connect my router?
- When will IPV6 be supported?
Events
Category
- ATC VIP WiFi App
- Billing & Payment
- Calling Features
- ExperienceIQ
- Internet
- Phone
- ProtectIQ
- Webmail