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LIFELINE & Idaho Telephone Service Assistance Program (ITSAP)

Financial assistance is available in Idaho to help qualified low-income individuals pay for telephone or internet service. The Idaho Telephone Service Assistance Program (ITSAP) offers a $2.50 discount on monthly telephone bills. A separate program – the Federal Communication Commission’s Lifeline Program (Lifeline) – offers a monthly discount of $9.25 which can be applied to telephone or internet bills.

How much can I save?

If you qualify for both programs, Lifeline and ITSAP can save you up to $11.75 a month on your phone or internet bills.

Who is Eligible?

These discounts are available to qualifying consumers throughout Idaho. Eligibility is determined by the total household income that does not exceed 135% of the Federal Poverty Guidelines (FPG).

How do I apply for assistance?

In order to receive benefits, you must apply for these programs with Solix, the third party company responsible for determining eligibility.

Please select the appropriate application form(s) below:

FCC Form 5629: Lifeline Application Form (For first time applicants)

FCC Form 5630: Annual Recertification Form (Required yearly)

FCC Form 5631: Household Worksheet Use this worksheet if someone else at your address gets Lifeline.

FCC Form 5629 (Spanish): Lifeline Application Form

FCC Form 5630 (Spanish): Recertification Form 

FCC Form 5631 (Spanish): Household Worksheet 

Do I need to apply every year?

Yes. Your eligibility must be renewed each year.

What else do I need to know?

The federal Lifeline program has additional unique qualifications. A brief summation of program rules are listed below.

  • If you qualify, your household can get Lifeline assistance for phone or internet service, but not both.
  •  If you get Lifeline for phone service, you can get the benefit for one mobile phone or one home
    phone, but not both.
  • If you get Lifeline for internet service, you can get the benefit for your mobile phone or your home
    connection, but not both.
  • Your household cannot get Lifeline from more than one phone or internet company.
  • You are only allowed to get one Lifeline benefit per household, not per person.
  • If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit.

Where can I get more information?

Federal Communications Commission

Lifeline Guide




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