I’m connected via Fiber. How do I connect my router?
The most common set up for fiber connected households looks like this:
Your router must be programmed with your static IP address, as well as other IP related information, in order for you to access the Internet. Some routers must be manually programmed, while other routers can “auto-program” themselves once they are connected.
If you need assistance with programing your router, please contact our Internet Support team. They are available 24/7, and best of all, it’s FREE.
- Arco (208) 527-1100
- Albion (208) 673-1100
- Malad (208) 766-1100
NOTE: Pin-hole resetting your router will erase your IP information, and your router will need to be reprogrammed.
Do not pin-hole reset your router, unless instructed to do so.
- What do the lights on my modem mean?
- What is the IP address to log into my router? What is my routers username and password?
- I moved my modem to a new location/jack and now my Internet does not work.
- I’m connected via copper. How do I set up my modem and router?
- Can I send or receive faxes if I’m on fiber?
- How do I setup my modem and router?
- How do I test my Internet speed?
- How do I change/reset my email password?
- How do I check my email online?
- How do I check my Spam or Junk email?