I moved my Modem to a new location/jack and now my Internet does not work.
DSL modems cannot be filtered. Be sure to either remove the DSL filter from your phone jack, or make sure your modem is plugged into the “DSL” side of the filter. Most DSL filters look like this:
Remember, it is possible to have multiple filters inside your home. (Every analog device will need filtered). OR it is possible to have one filter installed inside your NID (located on the exterior of your home). Since everyone’s internet setup is unique, please feel free to contact us for assistance.