What do the lights on my modem mean?
Most ATC provided modems have the following lights:
LAN: A blinking green light is normal. This indicates traffic/usage on the local network.
INTERNET: The internet light should never be on.
ADSL: A solid green light indicates a good Internet connection. A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable).
POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure. Please Contact Us.
- Note: Most modems have a black button power on the back side. If your modem is connected to power, and yet no lights are lit, check to ensure the power switch on the back is toggled to the “on” position.
- How do I change/reset my email password?
- How do I test my Internet speed?
- How do I check my email online?
- What is the IP address to log into my router? What is my routers username and password?
- How do I setup email on my cell phone, tablet, or PC?
- How do I setup my modem and router?
- Which Internet plan is right for me? How fast of speed do I need?
- I received an Abuse Notification email from ATC. What does this mean?
- I moved my modem to a new location/jack and now my Internet does not work.
- What is a filter? Do I need one?