Do I need to install a DSL filter?
If you’re connected to our network via copper (DSL), then you’ll need a DSL filter. If you’re connected to our network fia Fiber, you DO NOT need a filter (Yay!)
Most DSL filters looks like this:
This filter works like a splitter. One side is designated for phone (or other analog devices), while the other side is designated for internet.
Basically, EVERY analog device in your home (satellite receiver, fax machine, some heart monitors, etc.) must have a DSL filter. (This means you may need more than one). Sometimes these filters are located inside your house. However, there are certain instances when the filter is installed inside your NID (located on the exterior of your home). Contact us if you need addional information or need more filters.
The good news? Filters are FREE!