What is the Lifeline program?
The Idaho Telecommunications Assistance Program (ITSAP) and the Federal Lifeline program were developed to provide discounted rates for telephone and internet service. These discounted rates are available to low-income customers, and are administered by the FCC.
For more information on Lifeline, click here.
I need help paying my bill. How do I qualify for assistance?
- What do the lights on my modem mean?
- What is the IP address to log into my router? What is my routers username and password?
- I moved my modem to a new location/jack and now my Internet does not work.
- How do I setup my modem and router?
- I’m connected via copper. How do I set up my modem and router?
- Can I send or receive faxes if I’m on fiber?
- How do I test my Internet speed?
- How do I change/reset my email password?
- How do I check my Spam or Junk email?
- How do I check my email online?