Can I access my modem’s interface?
No. Our modems are setup in ‘bridge’ mode, so there is no way to access your modem. All important settings (IP Address, Gateway, etc.) are setup in your router or your PC. If you need assistance with your modem please contact us.
For personalized assistance, please contact our Technical Support Team. We’re available to help 24 hours a day, 7 days a week.
- Albion Area (208) 673-1100
- Arco Area (208) 527-1100
- Malad Area (208) 766-1100
What do the lights on my modem mean?
- What do the lights on my modem mean?
- What is the IP address to log into my router? What is my routers username and password?
- I moved my modem to a new location/jack and now my Internet does not work.
- How do I test my Internet speed?
- How do I setup my modem and router?
- How do I change/reset my email password?
- How do I check my email online?
- I’m connected via copper. How do I set up my modem and router?
- Can I send or receive faxes if I’m on fiber?
- How do I check my Spam or Junk email?